Shipping policy
At Trademark Laser Engraving, we aim to provide fast, reliable shipping for all orders, whether standard or custom. Please review the details below:
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Processing Time
Standard Orders: Typically 3–5 business days before shipment.
Custom Orders: Processing time varies depending on the size and scope of the order. Exact timelines will be communicated with the client during the project approval phase.
Rush orders may be accommodated upon request; contact us for availability and pricing.
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Shipping Methods & Costs
We ship via UPS, FedEx, USPS, or other carriers depending on order size and destination.
Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise agreed.
Expedited shipping options are available for an additional charge.
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Order Tracking
Tracking information will be emailed once your order has shipped.
Delivery times provided by carriers are estimates and may vary due to weather, customs, or other factors beyond our control.
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International Shipping
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the recipient.
Delivery times for international orders may vary based on destination and local customs processing.
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Damaged or Lost Packages
If your shipment arrives damaged, please contact us within 7 days with photos of the package and product.
For lost shipments, we will work with the carrier to locate or replace the order as quickly as possible.
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Contact Us
For questions regarding shipping, delivery times, or carrier options: